The Wikimedia Foundation, the nonprofit organization behind Wikipedia and other free knowledge projects, is seeking a Senior Trust & Safety Policy Manager. This remote role offers an exciting opportunity to contribute to creating safe and inclusive online spaces for a global community.
About the Role
As a Senior Trust & Safety Policy Manager, you will play a pivotal role in developing and enhancing internal trust and safety policies. Collaborating with internal and external stakeholders, you will identify areas for improvement and recommend changes to address gaps or inefficiencies, ensuring compliance with regulatory standards.
Your responsibilities will include:
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Reviewing and enhancing Foundation-internal trust and safety policies.
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Collaborating with the Universal Code of Conduct Coordinating Committee (U4C) to support the rollout and implementation of the Universal Code of Conduct (UCoC) across Wikimedia’s global, multilingual communities.
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Developing public resources and training materials to promote consistent, fair enforcement and build capacity throughout the Wikimedia ecosystem.
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Reviewing and escalating emergency contacts to law enforcement when necessary.
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Contributing to confidential case reviews to shape policy recommendations and ensure appropriate application of standards.
Qualifications
The ideal candidate will have:
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Experience in developing and implementing trust and safety policies.
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Strong understanding of online community dynamics and the challenges of maintaining safety in diverse, multilingual environments.
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Ability to collaborate effectively with a wide range of stakeholders, including volunteers, staff, and external partners.
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Experience in crisis management and handling sensitive situations with discretion and empathy.
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Commitment to Wikimedia’s values of transparency, fairness, and inclusivity.
Why Join Wikimedia Foundation?
By joining the Wikimedia Foundation, you become part of a mission-driven organization dedicated to empowering individuals to freely share in the sum of all knowledge. You will have the opportunity to work with a diverse and passionate team, contributing to the development of policies that ensure the safety and well-being of online communities worldwide.
How to Apply
If you are passionate about creating safe, equitable, and resilient online communities, we encourage you to apply for the Senior Trust & Safety Policy Manager position at the Wikimedia Foundation.
Silas NG
Ochazy NG
