Are you an experienced project leader passionate about client success and enterprise software deployment? Workday, a global leader in cloud-based enterprise solutions, is looking for a Principal Engagement Manager to join their Deployment Success Management team. This is a high-impact role that demands strategic thinking, strong leadership, and client-facing expertise to ensure successful deployment and adoption of Workday products.
About Workday
Workday is renowned worldwide for delivering enterprise cloud applications for finance, human resources, planning, and analytics. Trusted by thousands of organizations, Workday’s innovative solutions empower businesses to manage their operations more effectively and efficiently.
Role Overview
As a Principal Engagement Manager, you will be pivotal in managing complex deployments and fostering strong client relationships. Your role will center on driving customer success through strategic engagement, risk management, and coordinated deployment efforts.
Key Responsibilities:
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Lead and manage large-scale Workday deployments ensuring quality delivery and customer satisfaction.
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Develop and maintain trusted advisor relationships with client stakeholders.
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Identify risks and issues early, implementing mitigation strategies to ensure project success.
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Collaborate cross-functionally with internal teams, including consulting, product management, and support.
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Drive continuous improvement in deployment methodologies and client engagement processes.
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Serve as a subject matter expert for deployment success strategies and best practices.
Qualifications & Skills
To excel in this role, candidates should have:
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Extensive experience in project management or engagement management, preferably in enterprise software or SaaS environments.
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Proven track record managing complex, multi-stakeholder deployments.
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Exceptional communication and interpersonal skills to build relationships at all organizational levels.
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Strong analytical and problem-solving abilities.
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Ability to lead cross-functional teams and influence decision-making.
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Bachelor’s degree in Business, IT, or related fields; advanced degree or certifications are a plus.
Why Work at Workday?
Joining Workday means being part of a culture that values innovation, inclusion, and continuous growth. You’ll work with cutting-edge technologies and talented professionals who are passionate about transforming the way organizations operate.
Benefits include: competitive salary, comprehensive health plans, flexible work arrangements, and career development opportunities.
How to Apply
Ready to take your career to the next level? Visit the official Workday careers page to apply for the Principal Engagement Manager – Deployment Success Management role:
Silas NG
