Are you passionate about technology and customer service? Workday is seeking a dedicated Technical Support Specialist to join our team. This role offers a unique schedule: Wednesday through Sunday, from 7am to 4pm, providing a great work-life balance.
Key Responsibilities
As a Technical Support Specialist at Workday, your primary duties will include:
Customer Support: Assist customers with technical issues related to Workday products, ensuring timely and effective resolutions.
Troubleshooting: Diagnose and resolve complex technical problems, collaborating with other teams as necessary.
Documentation: Maintain accurate records of customer interactions and technical issues.
Continuous Improvement: Provide feedback to product teams to enhance the functionality and user experience of Workday products.
Qualifications
To be considered for this role, candidates should possess:
Experience: Previous experience in a technical support or customer service role is preferred.
Technical Skills: Familiarity with troubleshooting software and hardware issues.
Communication: Excellent verbal and written communication skills.
Problem-Solving: Strong analytical skills with the ability to resolve complex issues efficiently.
Note: For more information about Workday and our commitment to employee success, visit our Careers Overview page.
Call to Action: Ready to take the next step in your career? Apply now to become a part of the Workday team and contribute to our mission of delivering innovative solutions to our customers.
